{"id":838,"date":"2021-03-26T23:45:00","date_gmt":"2021-03-26T23:45:00","guid":{"rendered":"http:\/\/bklaw.com.co\/?p=838"},"modified":"2021-11-05T05:42:26","modified_gmt":"2021-11-05T00:42:26","slug":"new-aspects-of-payment-reversal","status":"publish","type":"post","link":"https:\/\/www.bendiksenlaw.co\/es\/nuevos-aspectos-frente-a-la-reversion-del-pago\/","title":{"rendered":"Nuevos Aspectos Frente a la Reversi\u00f3n del Pago"},"content":{"rendered":"<p>Es innegable que el aumento de las transacciones virtuales en los \u00faltimos meses ha desencadenado m\u00faltiples violaciones a los derechos de los consumidores. Por ello, la Superintendencia de Industria y Comerci\u00f3 expuso directrices de protecci\u00f3n contractual frente a las operaciones que se realizan en plataformas digitales.<\/p>\n\n\n\n<p>A trav\u00e9s de un concepto, la autoridad administrativa aclar\u00f3 que la reversi\u00f3n del pago solo aplica en eventos espec\u00edficos. Esta instituci\u00f3n jur\u00eddica que contempla el Estatuto del Consumidor consiste en que el consumidor podr\u00e1 solicitar devolver la transacci\u00f3n a su estado inicial como si nunca hubiera ocurrido.<\/p>\n\n\n\n<p>Por lo tanto, la reversi\u00f3n del pago solo ser\u00e1 procedente cuando: (i) el consumidor es objeto de fraude, (ii) el producto adquirido no sea el recibido y (iii) se trate de una operaci\u00f3n no solicitada por el consumidor.<\/p>\n\n\n\n<p>H\u00e1gase la vida m\u00e1s f\u00e1cil: B\u00e9ndiksenLaw puede orientarlo y asesorarlo de manera personalizada en temas de derecho del consumidor.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.bendiksenlaw.co\/es\/eng\/contact-us\/\">contactarnos<\/a>&nbsp;para m\u00e1s informaci\u00f3n.<\/p>","protected":false},"excerpt":{"rendered":"<p>It is undeniable that the increase in virtual transactions in the recent months has triggered multiple violations of consumer\u2019s rights. For this reason, the Superintendency of Industry and Commerce published new guidelines for contractual protection of transactions that are executed on digital platforms. Through a legal opinion, the administrative authority stated that payment reversal is [&hellip;]<\/p>","protected":false},"author":1,"featured_media":1335,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[6],"tags":[],"class_list":["post-838","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>New Aspects of Payment Reversal - B\u00e9ndiksenLaw<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bendiksenlaw.co\/es\/nuevos-aspectos-frente-a-la-reversion-del-pago\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Aspects of Payment Reversal - B\u00e9ndiksenLaw\" \/>\n<meta property=\"og:description\" content=\"It is undeniable that the increase in virtual transactions in the recent months has triggered multiple violations of consumer\u2019s rights. 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